Help using our website
The aim of our website is to make our content accessible to all our customers and so we have provided you with different ways of accomplishing what you came to the site for –
1. Search
Use our search page to find the information you need quickly. Just click on the search icon located in the navigation bar or in the side menu (for smaller devices) and type whatever it is you are looking for in the box and press the “Enter” key on your keyboard.
2. Site Map
Go to our site map to get a better overall view of how the information on our site is laid out. Click on the sitemap link above to see a full list of those links.
3. Frequently Asked Questions
We have compiled and continue to grow our list of the most popular questions that our customers have, just in case you can’t find the information elsewhere or in case it allows you to find information quicker. Click on the frequently asked questions link above to see a full list of those questions.
Yes, the NHT is authorised to share this information under Section 8 (2) (k) of the Credit Reporting Act, 2010 (“The Act”).
Decide on the financial partner through which you wish to apply for your NHT benefit.
- Go to NHT Online, either via the website or mobile app to request your eligibility status.
- Send the eligibility information directly from the website or app, to the financial partner (FP) of your choice.
- Proceed to apply for your NHT benefit at the selected partner.
Once you are a registered user of NHT Online, your eligibility status is immediately available to you at any time.
4. Contact Us
If you are unable to find what you want or just need to contact us about something you can call us at (876) 929-6500-9 or click on the contact us link above to use any of the many other methods available.
The National Housing Trust has offices located island-wide. Here are our general opening hours:
Kingston & St. Andrew, St. Catherine and St. James Branch Offices:
Monday to Thursday: 7:30 am - 4:00 pm
Friday: 7:30 am - 3:00 pm
St. Ann, Manchester, Westmoreland, St. Mary, Portland, St. Thomas, Trelawny and St. Elizabeth
Monday to Thursday: 9:00 am - 4:00 pm
Friday: 9:00 am - 3:00 pm
Cashiers
Monday to Thursday: 9:00 am - 3:00 pm
Friday: 9:00 am - 2:00 pm
Customer Contact Centre
Monday to Friday: 7:30 am - 4:00 pm
