Government of Jamaica

Obtaining an Eligibility Letter

In keeping with plans to streamline the mortgage process, we have made improvements to how our customers access eligibility letters.

Request An Eligibility Letter

What is it?

NHT Eligibility Letter

Eligibility letters outline what benefits an NHT contributor is qualified for and provides information such as loan amount, loan tenure and interest rates.

The letters are used by prospective mortgagors to engage other mortgage institutions through which they can process their NHT loan, engage the services of realtors or are requested by contributors themselves to confirm their NHT loan amounts before going house hunting or conducting other housing related activities for which they can access an NHT loan.

*Please note that an eligibility letter is not required for NHT scheme offerings.

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What is the process?

Requesting an Eligibility Letter

Through an upgrade to the NHT Online platform, contributors are now able to request an eligibility letter and have it delivered via email.

This new feature to NHT Online, will allow for:

  • faster processing times for these requests
  • convenience of not having to visit an NHT office
  • sharing an eligibility letter digitally with your mortgage institution, realtor etc.

The following contributors will not be able to request an eligibility letter online and should request their eligibility letters at the nearest NHT branch:

  • Self-employed contributors.
  • Voluntary contributors.
  • Contributors who are co-applying for an NHT benefit.

*Please note that the eligibility letter module is only available via our website currently.

Request An Eligibility Letter

How does it work?

Generating an Eligibility Letter

To generate an NHT Eligibility Letter, customers should:

  1. Register for NHT Online or log into their profile at online.nht.gov.jm
  2. Verify their contribution history, salary, and contact information in their profile.
  3. Request their eligibility letter.

Once a request for an eligibility letter to be generated is complete, it will be available for use in real-time. Customers can thereafter email the letter to their mortgage partner or themselves.

If there are discrepancies with information in their NHT Online profile, applicants may use the query option in the portal to request a review of the information.

Generate An Eligibility Letter

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